Overs and Unders Policy

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The Industry Standard Policy

It is a standard in the printing industry to allow for overs and unders.  This means that  while printing a package if the printer runs a quantity below a certain percentage (the standard is generally 10%) the manufacturer/printer is obligated to print more to meet the minimum, at their expense.

But if the manufacturer prints hundreds of additional packages more than what you ordered they can only charge for a maximum of 10% over the original order.

The exact percentage will vary between manufacturers, but no more than 10%.  This is protection for  the customer to know they can not be charge for more than 10% over the order or receive an order less than 10% of the amount that was ordered. 

Digital Turned Edge Binders:

Typically you will receive up to 10% overs on these digitals binders

Why is this done?

Printing, even digital printing you have to get the printing press "up-to-color" requiring the press operator to make adjustments to the press until they get the color exactly the way you approved on your production proof. This can take several printed sheets which is factor in the unit cost.

In addition extra sheets must be printed to cover set up and adjustments to the other steps in the production process, including laminating, mounting the printed sheets to boards, scoring (creating the hinges) and rivetting the metal rings in place.

Can I get an exact number or quantity?

You can but there will be an additional charge usually 15% for exact quantities. Even requesting for exact quantities they still have to produce overs for the production process. Bascially you end up paying for the overs either way most go ahead and take the additonal binders.

When do we pay for the overs?

We charge for the overs up front so there are no surpries later. We add the overs to the order confirmation so you will know what to expect.

What if we receive less than 10% overs but we were bill for them?

If we ship less than the 10% overs we billed for we will issue a refund on your credit card for the difference.